ServiceNow unveiled Flow, an AI-native service desk that lets IT agents work directly in Slack, Microsoft Teams and CRM systems without added infrastructure. The launch underscores its push to embed AI in the platforms customers already use.
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ServiceNow unveiled Flow, an AI-native service desk that lets IT agents work directly in Slack, Microsoft Teams and CRM systems without added infrastructure. The launch underscores its push to embed AI in the platforms customers already use.
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