AI could disrupt a key consumer banking profit source, Spiros Margaris says. AI agents may soon help customers move money instead of leaving idle balances, forcing banks to earn loyalty rather than rely on inertia.
published
AI could disrupt a key consumer banking profit source, Spiros Margaris says. AI agents may soon help customers move money instead of leaving idle balances, forcing banks to earn loyalty rather than rely on inertia.
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